Celsius Med Spa Policies

First Visit

Please arrive 15 minutes prior to your first appointment to allow ample time to check in and complete intake paperwork.


Evening Scheduling: No cryotherapy walk in's accepted after 6:45pm, you must have a scheduled appointment via MindBody.

Late Arrivals

If arrival is delayed please call us at Celsius Medspa 314-279-9900

If arrival will be more than 5 min late we will make every effort to accommodate your full appointment but service will be abbreviated to avoid delays for other guests. If you are more than 10 minutes late for your appointment please call Celsius Medspa, we will see if your treatment can be accommodated same day. If it cannot, you will be subject to a late cancellation fee noted below.

Late Cancellation & Missed Appointments

We have a 24-hour cancellation policy on all appointments

Late Cancellation / No Show Fees

Botox / Dysport / Filler / PRP: $100.00

All other Medspa treatments: $50.00

T-Shock Body Contouring: $100.00

Vitamin shots: $10.00

Cryotherapy / Compression Therapy / Infrared Sauna/ Halotherapy/ Red Light: $10.00

Prices & Promotions

We are committed to continuously expanding our services to ensure we bring you the latest and greatest technology. Although we make every effort to keep our website and spa menu updated accordingly, please note that prices, services, and products are subject to change at any time without notice. Special offers and discounts may not be combined. When presented with more than one discount opportunity, we will automatically give patients the discount of greater value at the time of purchase.


At Celsius, we do not bill insurance. We accept cash, Visa®, MasterCard®, and Celsius Medical Spa gift cards; we do not accept checks or cash.

You will have the option to tip your provider at the completion of your treatment using your credit card, cash, or Venmo.

Gift Cards

Gift cards may be used toward any service or product offered at Celsius Medical Spa. Gift cards not redeemable for cash.


 Services: We do not offer refunds on services rendered even if you are disappointed in the result or unhappy with the outcome.

Products: We do not offer refunds on products purchased. Products may be returned for in-store credit within 7 days from the date of purchase when there is a documented allergic reaction to the product. In accordance with federal law, we do not offer refunds or exchanges on prescription products for any reason.

Personal Belongings

Personal belongings are the full responsibility of the spa guest and should be kept in your possession at all times. Celsius Medical Spa is not responsible for lost or damaged items.

Quiet Environment

As a courtesy to other guests, please maintain a quiet level of conversation in the spa. Additionally, we ask that all guests silence their cell phones during each visit to the spa.

Celsius Right to Refuse Service

We love having you as a patient, but we do reserve the right to refuse service at any time, to anyone, for any reason.

Minors Policy

We love having you as a client, however we will service clients 12+ years old, under 16 must have a parent present in the room of service, and under 18 must have parental signature.

Celsius Med Spa Disclosure

Our primary goal is for you to be happy with our service and to love the results you achieve. We believe in full disclosure, which means we strive to ensure that you understand the treatments you receive and the risks and benefits associated with each of them. With this in mind, please be assured that our team will only recommend treatments and products that will benefit you specifically and which are medically appropriate for you. And if you have any questions at any time, please ask